FAQs

1.PRODUCT PERFORMANCE

What surfaces do your peel-and-stick wallpapers adhere to?

Engineered for concrete, drywall, tile, plywood, and primed metal. For textured surfaces (e.g., stucco), use primer

How do you handle humidity in tropical/Gulf regions?

Our adhesive formulation resists bubbling/mold under high humidity through cross-linked polymer technology. Includes 2-year performance guarantee.

Are materials safe for commercial spaces?

All products pass independent lab tests for VOC-free performance. Halal-compliant adhesive options available upon request.

2.INSTALLATION & SUPPORT

What’s the install time for 1,000 sq.ft?

Trained crews complete 1,000 sq.ft in 4 hours.

How to handle corners/outlets during installation?

Pre-cut service available. Laser templates ensure ±0.5mm precision (specify in order notes).

What should I do if it peels off after installation?

Our adhesive backing is guaranteed to last for three years, and even longer with proper surface preparation. If it does peel, apply adhesive to the affected area.

3.CUSTOM ORDERS

What’s included in your custom design service?

Pantone® color match + 3D pattern rendering. MOQ: 50 cases.

Can we match our brand’s existing patterns?

Yes. Send vector files (AI/EPS) for seamless repeat adaptation. CMYK accuracy ≥ 95%.

How long for custom order production?

Standard lead time: 21 days. Rush service (10 days) available at +20% cost.

4.COMMERCIAL TERMS

What pricing applies for bulk orders (50+ cases)?

We offer competitive volume pricing tailored to project scale and specifications. [Request Custom Quote] for dedicated savings.

What’s your damage/defect policy?

Defective rolls can be replaced within 30 days (photos required). The defect rate is expected to be less than 0.3% in 2023.

Can you handle global logistics?

Yes. EXW/FOB from China warehouse, full container load shipping are all supported

FAQS